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Frequently Asked Questions

A few helpful things to know before you order, visit us at the market, or start planning what you’re bringing home.

Where can I shop Made From Scratch in person?

You’ll find us most weekends at the CNY Regional Market in Syracuse.

Saturdays:
May–December in F Shed
January–April in A Shed

Sundays:
CNY Regional Market Flea Market
A Shed — A-16

We also pop up at special events and seasonal markets throughout Central New York. Check our Where to Find Us page for current details.

Can I order ahead for market pickup?

Yes. When preorder or pickup options are available, you can place your order ahead and pick it up at the designated market location.

Be sure to choose the correct pickup option when ordering so we know where to have your order waiting.

Do you ship?

Yes. Shipping is currently available within New York State only.

Orders being shipped must have a New York State delivery address. Local and market pickup options are handled separately.

Do you ship everything you sell?

Not necessarily. Some products travel better than others, and seasonal or limited items may be available only for pickup or in-person shopping.

Each product listing will show the ordering options available for that item.

Will everything on the website be available at the market?

Not always.

We bake in small batches, and our market assortment changes from week to week. Seasonal products, new ideas and limited batches often rotate through the bakery case.

If there’s something you especially want, ordering ahead is the best way to make sure it’s waiting for you.

Do you take special orders?

We’re happy to talk about special orders when our production schedule allows.

Availability depends on the item, quantity, timing and what is already on the baking schedule. Send us a message with what you have in mind and we’ll let you know what’s possible.

Do you make everything from scratch?

That’s the idea — and the name.

Made From Scratch is a small-batch bakery built around handmade food, thoughtful ingredients and products made with care rather than mass production.

Do you offer seasonal products?

Absolutely.

Our menu changes throughout the year, with seasonal cookies, breads, bakery treats, pantry goods, gift collections and holiday favorites appearing as the seasons change.

What if something I want is sold out?

Because we work in small batches, sellouts happen.

Some items return regularly, while others are seasonal or limited. Check back online, follow along with our market updates, or ask us when you visit.

Still have a question?

Send us a message. We’re happy to help with ordering, pickup, product availability or figuring out the best way to get Made From Scratch onto your table.

Sweets • Treats • Other Eats.